What This Privacy Policy Covers and Why
When you open an account with us, we collect information you provide directly — your name, contact details, and payment method data linked to your DANA, OVO, or GoPay wallet. We also collect technical data automatically, including your device type, mobile browser version, and the pages
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you visit inside our lobby. This data helps us process your transactions correctly and keep your account secure. Payment data tied to your wallet is handled through encrypted channels; we do not store your full wallet PIN or credentials — only the identifiers needed to match
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your deposit or withdrawal to your account. We retain your account data for as long as your account remains active and for the period required under applicable regulations. If you close your account, we will retain only the records we are legally required to keep, and
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we will remove the rest within a reasonable period. We share data only with service providers directly involved in running the platform — payment processors, fraud detection services, and our infrastructure partners. We do not sell your personal data to third parties for marketing purposes. Access
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to your data inside our systems is restricted to staff with a clear operational need. Availability of certain services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.